BMS Download App

Service Request Form

Once we receive this form, we will contact you on a priority basis.


For the ECHO 2.0 Systems using the Sol-Ark inverters fill out the form below.


if your system isn't online, we can’t help you! if your system is offline due to an internet provider, password change, or no power, please state this in the request area.


Specify your issues below: please be detailed that most issues can be handled via the back end, no truck run is required. If we need to schedule a truck run this will be coordinated to meet your needs.

Make sure the last name is the site your account is under.

Service Request Form

Give us a call

(800) 544-0282

Send us an email

[email protected]
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